BankrollHQTerms

Privacy Policy

Last updated 30 September 2026

What is collected

An email address, and the poker results you enter or import — cash session and tournament figures, timestamps, and which poker room they're from. BankrollHQ never records another player's identity, cards, or actions: only your own results, ever.

What is never collected

No payment card details — a future paid plan would be billed through Stripe, which handles and stores card data directly; this application never sees or stores it. No raw poker hand histories: files you import are parsed on your own device or on our server at the moment of import, and only the resulting figures (buy-in, result, timestamp) are kept — the file's own contents, including any opponent data in it, are discarded, not retained anywhere.

The BankrollHQ for CoinPoker browser extension

The optional Chrome extension saves your own CoinPoker results from your Game History page so you can import them here. Before it reads anything, it shows you what it will read and keep and asks for your agreement; nothing is read until you allow it, and you can withdraw from the panel at any time, which forgets everything it collected. Once allowed, it only runs while you have its side panel open on play.coinpoker.com/dashboard, and it reads only the two lists that page itself loads: your tournament history and your cash-session history. The only thing it stores is whether you agreed.

From each tournament it keeps the tournament's id, name, type, start time, buy-in, entries, finishing place, amount won, bounty won, and whether you entered with a ticket. From each cash session it keeps the session's id, start and end time, blinds, buy-in, amount won or lost, and number of hands. Everything else in those responses — your account id, play statistics, and anything about other players — is discarded in your browser.

The extension sends nothing anywhere. What it collects stays in that browser tab until you download it as a file, and it forgets it when you close the tab. The file reaches BankrollHQ only if you upload it on the Import page, where it is handled like any other import. The extension never reads or uses your CoinPoker password or session, and never interacts with tables or gameplay.

Its optional “mobile view” button opens CoinPoker in a new tab that Chrome presents as a phone (CoinPoker's site only works that way on a computer). That uses Chrome's debugger permission for those display settings only; nothing is read through it.

Where it's stored

In a PostgreSQL database, isolated per account with row-level security so one account's data is unreachable by another even in the event of an application bug. Hosted alongside the application itself with no direct public access to the database.

Who else sees it

Nobody, by default. A short list of infrastructure providers process data on our behalf strictly to run the service:

  • A hosting provider, for the application and its database.
  • An email delivery provider, to send sign-in codes — it sees the email address and the code, nothing else.
  • Stripe, only once a paid plan is active — it would handle payment details directly and never passes card data to us.

None of them are permitted to use your data for their own purposes, and none of it is sold or shared for advertising.

Your rights (GDPR and equivalent)

You can, at any time, from the Account page:

  • Export a complete copy of your data as a downloadable file.
  • Delete your account permanently — this removes every session, entry and imported-file record immediately and without a recovery window.

If you'd rather ask a person to do either of these for you, or have another question about your data, email support@bankrollhq.xyz.

Cookies

Two cookies. One keeps you signed in. The other stores your device’s time zone name (for example “Europe/Madrid”) so dates and times show in your local time. Both are strictly necessary for the service to work as described and neither is used for tracking or advertising, so there is nothing to opt into or out of.

Product analytics

We count page views and referrers with Umami, an open-source analytics tool we host ourselves, so the data never goes to a third party. It sets no cookies, doesn't fingerprint your browser or follow you across sites, and never sees your poker results — only which page loaded, much like a server log.

Retention

Your data is kept for as long as your account exists. Deleting your account deletes it immediately, cascading through every table that references it — there is no separate backup copy kept around afterward for this application to restore from.

Changes

This page may change as the product does. Material changes will be reflected here with an updated date.

Contact

Questions about this policy, or a data request: support@bankrollhq.xyz.